We are very sorry that you are having a problem placing your order. We try our best to make it as easy as possible but with all the different variables in E-commerce and the Internet it’s inevitable that someone will experience problems along the way.
Often times it’s simply web browser compatibility. Our site was tested and is compatible with latest web browser versions so please try to download an up to date version of your web browser to see if it makes a difference. Download the latest versions of Firefox, Internet Explorer, Safari or Opera right now if you’d like.
You will want to have the latest browser to ensure that you have the most secure connection possible for your credit card transaction. Older browsers may not be capable of 256bit encryption. Your older browser may only be capable of 40bit, 56bit or 128bit encryption. 256bit encryption is more secure, you will always have 256bit encryption on Glass Fantasy if you have the latest version of your web browser.
We do accept phone orders. Just call 1-608-509-4557 and someone will be happy to help you.
You may also order by mail so please feel free to try that if you’d like. Print Out Our Order Form, complete it and mail it to us, all of the needed information is on the order form. If it’s a credit card order by phone or mail, it will be processed same day!
Please feel free to Contact Us with any problems that you are having. Our staff is always happy to help and your input is valuable, helping us correct problems to make your future visits more pleasant.
Whatever happens please don’t give up, we’ll do whatever it takes to get you the items you are looking for.
Thank You, Your Friends at Glass Fantasy