We accept most of the standard payment methods used in online retail sales. We also accept orders placed by phone or mail order although the accepted payment methods will vary depending on the ordering method that you choose. A detailed listing of the accepted payment types for each payment method is listed below.
For online orders: Visa, Mastercard, Discover, American Express and Paypal.
For telephone orders: Visa, Mastercard, Discover and American Express credit cards.
For mail orders: Visa, Mastercard, Discover and American Express credit cards and cashiers checks or money orders made payable to Vanevan, Inc.
Mail orders must be accompanied by our Order Form. Due to past fraud we no longer accept personal checks. As with other retail establishments your credit card will be charged at the time of purchase. Your credit card will be billed discretely as Vanevan, Inc.
For phone orders, please call 1-608-509-4557. Be prepared with credit card, billing address and shipping address information. All orders not placed through the online shopping cart must include the following information to insure prompt delivery: Please include the name and item ID for all items ordered, quantity ordered, any color or size preferences or specifications, a method to discreetly contact you if there are any problems with your order, the preferred method of shipping and email address.
Please email us if you are having any problems or questions regarding ordering or payment methods via our Online Email Form.